06-06-2025 13:27
06-06-2025 13:27
I am writing from Morocco and am disappointed that the blood oxygen (SpO2) feature is not available for my [Pixel watch 3]. This was a key reason for my purchase.
Could you please explain why this feature is restricted in Morocco? More importantly, are there any plans to enable it here soon? I am eager to use all the features of my device. Is there any official way to activate this functionality from my location?
Thank you for your clarification and support.
Sincerely,
Answered! Go to the Best Answer.
Best Answer06-06-2025 14:58
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-06-2025 14:58
That feature must be approved by the national health approval agency of the country of residence.
Google cannot allow its use without that approval.
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4
06-06-2025 14:58
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
06-06-2025 14:58
That feature must be approved by the national health approval agency of the country of residence.
Google cannot allow its use without that approval.
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3, Pixel Watch 4