09-06-2015 17:07
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09-06-2015 17:07
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Hello!
I'm having problem with spilt pace cues.
I have set app to give voice cues after every km (Distance, Time, Average pace, Split pace), but split pace is always same as average pace.
Below is screenshot about splits I had on my latest run. I did run slow first and then picked up pace to make sure there really is an issue and I'm not just hearing voice cues wrong or running steady pace.
Ps. I'm using app version 2.10. Should I update, does the latest version have fix for this?
09-07-2015 08:39
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SunsetRunner
09-07-2015 08:39
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The current version is 2.10.1. By all means update the app before reaching out to support.

09-07-2015 17:19
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09-07-2015 17:19
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"Don't fix what is not broken"
No reason to update if it doesn't offer solution for my problem.
By all the means could you please tell me whether or not 2.10.1 is fix for split pace voice cues?
09-09-2015 08:17
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09-09-2015 08:17
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@Juho_U wrote:"Don't fix what is not broken"
No reason to update if it doesn't offer solution for my problem.
By all the means could you please tell me whether or not 2.10.1 is fix for split pace voice cues?
I can confirm that 2.10.1 announces average pace and split time the same, so not fixed.
Gary D.| Feeding Hills, MA MBG PE
Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3
02-21-2016 03:14
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02-21-2016 03:14
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2.18.2 and still not fixed
09-26-2017 18:54
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09-26-2017 18:54
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I moved to an iphone two year ago, and found that splits worked properly with their IOS app. Last week I moved back to Android and was disappointed to see that they still haven't fixed this. This is simple math. How hard can it be to get it right after three years? I'm now in version 2.58.
08-22-2018 05:39
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08-22-2018 05:39
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How difficult is this to fix? 3 years old post and it works properly on IOS...
02-12-2019 00:45
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SunsetRunner
02-12-2019 00:45
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The problem is still there on Android.
02-14-2019 07:31 - edited 02-14-2019 07:32
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SunsetRunner
02-14-2019 07:31 - edited 02-14-2019 07:32
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The specific feature even works on a Lumia 640 (Windows 10 Phone)! Unfortunately, during my test yesterday the app crashed half way through my 10 mile (~16 Km) easy run.
Due to the fact that Fitbit doesn't allow the import of session files (GPX, TCX, ...) I had to resort to enter manually the data taken by an alternative app (Runtastic).
02-15-2019 06:40
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SunsetRunner
02-15-2019 06:40
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Tested again on the Lumia 640 after a factory reset (OS build 10.0.15063.1631 ) and the update of the Fitbit app to the latest version compatible with that version of the operating system.
The app performed as expected in my 14 Km workout (~ 9.5 miles).
That means that, in my case, you earned time to fix the app on Android until the end of 2019, when Microsoft will cease any kind of support for Windows 10 Mobile.
09-04-2019 00:03
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09-04-2019 00:03
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September 2019 and this still isn't fixed. I think fitbit never tests their software in anger! How can it be that after 4 years basic and annoying bugs like these are still not fixed? Instead of fixing basic functionality needed for sports like voice split times or topographical elevation and heart rates recorded for runs, they seem more interested in adding useless gimmicks like sleep scores...
08-14-2021 11:53
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08-14-2021 11:53
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Hiiiiiii it's August 2021. Not fixed.

