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Steps and floors didn't reset at midnight

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‎07-19-2019 02:21 - last edited on ‎07-21-2019 11:09 by Fitbit Moderator

‎07-19-2019 02:21 - last edited on ‎07-21-2019 11:09 by Fitbit Moderator

My Steps are adding on from yesterday (and my floors and miles!), but not my calories or minutes which are fine and appear to be starting from midnight as per usual.  What is going on.  This is the first time it's happened.  My timezone hasn't changed.

 

Is this a known glitch?  It's very irritating!

 

Moderator edit: updated subject for clarity

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‎07-21-2019 11:08

‎07-21-2019 11:08

Hi @Fes, welcome to the Forums! I'm sorry for my delayed response.

 

Thanks for bringing this to my attention, as well for making sure that the time zone hasn't changed. I understand how you're feeling, and I'm sorry that you're having this experience. This sounds odd, and while we don't have an option to remove the extra steps for the day, I'd recommend to try restarting your Fitbit device to refresh its settings. Give it a try and let me know if the information doesn't reset for midnight. 

 

Keep me posted.

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