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Steps counted twice after time zone change

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‎03-13-2017 11:34 - edited ‎03-13-2017 11:35

‎03-13-2017 11:34 - edited ‎03-13-2017 11:35

Apparently my fitbit has counted all my steps from the other day due to the time zone change, have tried restarting, auto time zoning, resynching the works.  This is ridiculous that this is still a problem for people after seeing posts from several years ago.  I have a Charge 2.  

 

How hard is it to get the app to work during daylight savings time where the hours shift forward??

 

This is just gonna keep happening?

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‎03-14-2017 05:57 - edited ‎03-14-2017 06:12

‎03-14-2017 05:57 - edited ‎03-14-2017 06:12

Hello @zenkei18, thank you for sharing with us your concern. Note this issue was originated due to the daylight saving time. Our team is aware of this so feel free to take a look at this master thread: Charge 2 Didn't Reset At Midnight 3/13/17  for additional information.

 

See you around and let me know if you have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎03-16-2017 11:57

‎03-16-2017 11:57

I changed time zones  yesterday. having the same issue today. 

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