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Still not able to Sync Charge 2 to FitBit App on Note 2

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‎08-25-2018 22:34

‎08-25-2018 22:34

This problem started late I the day on Sunday 8/19. I am lucky if I can get the app to sync once a day.  It is currently 10:31 PM.  My Charge 2 shows 12,241 steps.  My app shows 2,971 steps and tells me that the last sync was 11:51 AM today. If I pull down to request a sync, I get the message saying that my sync has been scheduled and will start soon.  If I click into the Challenges section of the app and look at my totals in an active challenge, it shows that I have 12,006 steps and that was received 4 hours ago.

I have uninstalled and reinstalled the app multiple times, I have restarted my Charge 2 multiple times.  I have toggled my wifi, location, and Bluetooth settings on and off and verified that wifi is fully functional.  Yes I did get the recent Fitbit update to version 2.77

What else can I possibly do???? 

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‎08-26-2018 07:39

‎08-26-2018 07:39

And it's the next day - now I can't even log into the app from my phone or my tablet.  I get to the login screen, enter user ID and password and get a message saying 'Invalid email or password'.  If I click 'forgot password' and enter User ID, it says 'Network operation failed, no network connection.  Please check your settings.' Again, wifi is good, Bluetooth has Charge 2 paired, and location is on.....

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