Stopped syncing june 13, why?

[Cindygirl2]

Why does it stop syncing?

[SteveH]

Syncing problems happen from time to time, often for no apparent reason.

I would try restarting your phone and then restarting your fitbit using this procedure:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file: https://help.fitbit.com/articles/en_US/Help_article/1866/

Note that your fitbit can only store data for up to 7 days between syncs. After that it starts holding data at a daily summary level and after about a month it starts to lose data. So, when you get it syncing again your data may look strange or missing.

[SteveH]

Did you get your fitbit syncing again?

[Cindygirl2]

Yes, thank you, I had to call in though to find out how to do it.