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Synching problems

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‎01-27-2016 20:51

‎01-27-2016 20:51

So Ive had my charge hr for about 6 months and for the first time it's having an issue synching with my HTC one. I've had the same phone the whole time to. I have turned Bluetooth on and off. Reset the fitbit. Restarted the phone. Uninstalled and reinstalled the app. Everything the help site recommends and still no luck... Please help!!! 😞
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‎01-28-2016 03:08

‎01-28-2016 03:08

Welcome to the Community @Aewing. Thanks for your efforts in trying to fix your syncing inconvenience, if you have already tried the Syncing Troubleshoot without success, I recommend contacting our Support Team, for a faster solution you can contact them via phone or chat.

 

Let me know the outcome! Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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