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Syncing Issues with the Charge 3

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‎06-05-2019 13:33 - last edited on ‎06-06-2019 07:10 by Fitbit Moderator

‎06-05-2019 13:33 - last edited on ‎06-06-2019 07:10 by Fitbit Moderator

Nothing but issues with this Fitbit- regret buying the thing!

 

Started off the fitbit was not showing the correct time got that sorted.   Now it will not sync to show on the app my steps etc.    I have switched my phone off and forced closed the app.   Nothing seems to be doing anything.    Now saying scync scheduled and will start soon

 

 

Moderator edit: Clarified subject

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‎06-06-2019 07:08

‎06-06-2019 07:08

Hello @NightOwl1985.

 

Thanks for sharing the steps that you have tried to get this to work. Let me help you figure out what is going on.

 

The very first thing I'd like to recommend is that you try to follow the steps listed in this help article. While you have already tried some of them please go through all of them in the order that they show up.

 

In the meantime, please let me know what phone is it that you are using to try and sync your Fitbit.

 

Keep me posted on how it goes or if you have any other questions I can help you with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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