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Syncing difficulties with Versa 2 and LG V20

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‎12-23-2019 17:42 - last edited on ‎12-24-2019 11:48 by Fitbit Moderator

‎12-23-2019 17:42 - last edited on ‎12-24-2019 11:48 by Fitbit Moderator

I've had my LG V20 for over 2 years along with a fitbit Blaze with no issues.

I wanted to upgrade my fitness watch not my phone.

 

Moderator edit: Subject for clarity
Moderator edit: Format

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1 REPLY 1

‎12-24-2019 11:47

‎12-24-2019 11:47

Hello @allrnothn, welcome to the Community Forums!

 

First, I appreciate your effort and patience for troubleshooting this situation prior to posting, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your LG V20 that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep in mind that your mobile device isn't listed as a compatible device with our products and services, therefore, you can experience connection difficulties with it.

 

Keep me posted, I'll be around if you need anything else.

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