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Syncing issues with Android

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‎09-16-2017 14:41 - last edited on ‎09-18-2017 07:55 by Moderator Alum

‎09-16-2017 14:41 - last edited on ‎09-18-2017 07:55 by Moderator Alum

Alta not syncing to Android phone. Have reset device 3 time this week already....any ideas

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
3 REPLIES 3

‎09-18-2017 07:54

‎09-18-2017 07:54

Hello @Insanebuthappy, good to see you more time in the Fitbit Community! I was reading you have tried to restart your tracker to address the syncing issues to now avail. If the issue persists please give it a try to the following suggestions: Having trouble syncing? (here's how to fix this).

 

Hope this helps. Catch ya later!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎09-18-2017 07:59

In response to RobertoME

‎09-18-2017 07:59

I have found I'm having to reboot the tracker every week now...
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0 Votes

‎09-24-2017 00:37

In response to RobertoME

‎09-24-2017 00:37

Moana I know have to reset my fitbit every Saturday...only syncs Saturday am....then won't until I reset tracker..this is a pain if I am not home

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