04-20-2018
06:23
- last edited on
04-21-2018
06:50
by
RobertoME
04-20-2018
06:23
- last edited on
04-21-2018
06:50
by
RobertoME
I have a Charge 2 I recently bought a new Android phone downloaded the app and it won't sync. I have updated the app my charge is charged and I've turned my phone off and on. any ideas anyone?
Moderator Edit: Updated Subject For Clarity.
Best Answer04-21-2018 06:49
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
04-21-2018 06:49
Hello there @SunsetRunner, awesome to see you have joined the Fitbit Community! I saw you are having troubles to sync your Charge 2 despite trying different solutions on your own. I'm wondering how it goes, is the issue still persisting?
In case it does, the following steps will give you some additional help: Why won't my Fitbit device sync?
Keep me posted if the issue continues. I'll be around!
"Great things are done by a series of small things brought together.” What's Cooking?
Best Answer04-22-2018 08:56
04-22-2018 08:56
It's sinking now. Thank you