07-24-2017
20:07
- last edited on
07-27-2017
06:17
by
RobertoME
07-24-2017
20:07
- last edited on
07-27-2017
06:17
by
RobertoME
Spent a fortune on a new Blaze It worked for a day or two and now an effing nightmare to sync with phone and and MyFitnessPal app. Samsung 8+
Yes, all apps are updated, deleted, reinstalled, turned off and on Bluetooth, rebooted phone, tried connecting with computer, uh....did I forget anything?
Moderator Edit: Updated Subject For Clarity.
07-27-2017 06:15
07-27-2017 06:15
Hi @AgelessAlli, it's nice to see you have joined the Fitbit Community! It has been a few days since you posted and I'm wondering how it goes, is the issue still persisting?
You have tried different suggestions to address syncing issues, so why don't you review the following post for more tips and troubleshooting steps: Having trouble syncing? (here's how to fix this).
Something additional I can recommend is the following:
Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and finish the workaround by restarting your phone. When your phone has initialized again, go back to your app and try again.
Hope this helps, catch ya later.
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