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Syncing problems with Alta

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‎08-01-2017 12:08 - last edited on ‎08-02-2017 07:09 by Moderator Alum

‎08-01-2017 12:08 - last edited on ‎08-02-2017 07:09 by Moderator Alum

I have had my fitbit Alta for about 3 months now & all has been fine but over the last couple of weeks or so I have had a problem getting it to sync. I have to try several times before it will eventually work.....Please help!!!!!!!

 

 

Moderator Edit: Updated Subject For Clarity.

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‎08-02-2017 07:08

‎08-02-2017 07:08

Hello @PurplePosie2010, it's nice to have new faces in the Fitbit Community!

 

I saw you were experiencing syncing issues, why don't you give it a try to the following post: Having trouble syncing? (here's how to fix this). It has tips and requirements suggestions that might help you to resolved this issue.

 

Let me know how it goes, catch ya' later.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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