help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing too slowly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-04-2019 04:13

‎04-04-2019 04:13

Anyone else fed up with how long it takes to get great rate and sleep data? Sometimes I have to wait days to see what my resting heart rate is. Sleep data can take days to load too, I live my Fitbit but this had to be improved!

Best Answer
0 Votes
1 REPLY 1

‎04-04-2019 05:24 - edited ‎04-04-2019 05:28

‎04-04-2019 05:24 - edited ‎04-04-2019 05:28

Which Fitbit device do you have, @ShelleyMM ?  It sounds like it needs a restart. Please check it out here ... do the restart three times ... and let us know if that helps. If it does not, let us know which phone you are using. 

 

Edited to add: You can find some good trouble shooting tips about problems with syncing here.

Best Answer
0 Votes