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Syncing with Weight Watchers

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I have a Flex Two. I cannot get it to sync to Weight Watchers. 1. Is the Flex 2 capable of syncing?

2. Do I have to have Windows 10 in order to sink?

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When you link to weight watchers the link is between your fitbit account and your weight watchers account so it shouldn't matter what fitbit you have. Can I check that these are the instructions you are following to make the link:

 

"Connect your Fitbit account to a Weight Watchers account in the United States, Canada, or the United Kingdom. When your Fitbit data syncs with Weight Watchers, it's automatically converted to Weight Watchers activity points. 

To connect your Fitbit account in the Weight Watchers app:

  1. Tap the profile icon in the top right, then tap the gear icon.
  2. Tap Activity Settings.
  3. Tap Device. Note If you already have a device connected to your Weight Watchers account, tap Disconnect. Weight Watchers allows you to connect only one device to your account.
  4. Tap No devices connected > Fitbit.
  5. Tap Continue to connect your Fitbit account..

To connect your Fitbit account from a web browser: 

  1. Log in to your Weight Watchers account and click the profile icon in the top right corner.
  2. Click Settings
  3. Scroll down to Activity and click Device.
  4. If you already have a device connected to your Weight Watchers account, click Disconnect. Weight Watchers allows you to connect only one device to your account.
  5. Click Fitbit to connect your Fitbit account. "

taken from: https://help.fitbit.com/articles/en_US/Help_article/1742/

 

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I still cannot get my Fitbit to track over to WW. The picture is from the WW app. It shows my Fitbit as being synced. Correct?Screenshot_2019-03-13-04-53-59.png

 

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