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Syncing

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‎09-25-2016 23:38

‎09-25-2016 23:38

Please help fitbit is syncing but won't with my wifi and it will with my phones internet but is really slow and takes ages this never used to happen is there am issue with anyone else
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‎09-26-2016 04:35 - last edited on ‎08-13-2025 16:01 by Fitbit Moderator

‎09-26-2016 04:35 - last edited on ‎08-13-2025 16:01 by Fitbit Moderator

It's great to see you around @ncourt. First, please check that your phone is listed in our list of compatible mobile devices. If your phone is compatible, follow our syncing troubleshoot. After those steps your tracker should sync without an inconvenience, also it would be great if you can verify your router.

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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