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Syncronise problem

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‎06-23-2023 05:17 - edited ‎06-23-2023 05:18

‎06-23-2023 05:17 - edited ‎06-23-2023 05:18

Since 2 days, the fitbit app says it cant syncronise with the fitbit watch.
On the other hand it CAN read my actual heartbeat and steps and all other values.
Also my account has vanished....

So I must conclude the problem is not the sync with the watch, but with the server!.

When will this problem be resolved?

 

Screenshot_20230623_134155_com.fitbit.FitbitMobile.jpg

Screenshot_20230623_135538_com.fitbit.FitbitMobile.jpg

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer
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1 BEST ANSWER

Accepted Solutions

‎06-23-2023 13:54

‎06-23-2023 13:54

Solved it myself. Clear ALL fitbit data forn the phone in settings apps fitbit storage.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)

View best answer in original post

Best Answer
1 REPLY 1

‎06-23-2023 13:54

‎06-23-2023 13:54

Solved it myself. Clear ALL fitbit data forn the phone in settings apps fitbit storage.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
Best Answer