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Text messages from phone disappeared after setup Versa

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‎08-20-2019 09:00 - last edited on ‎08-21-2019 12:51 by Fitbit Moderator

‎08-20-2019 09:00 - last edited on ‎08-21-2019 12:51 by Fitbit Moderator

All of my text messages disappeared on my phone when I set up my fb versa.

 

Moderator edit: Subject for clarity 

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‎08-21-2019 12:50

‎08-21-2019 12:50

Hello @LaTonya_Collins welcome to the Community Forums.

 

I appreciate the details that were shared in your post, seems odd that the text messages on your phone disappeared after setting up your Fitbit Versa. To better assist you with this, can you please let me know which Android mobile device you're currently using? Also, are the notifications feature of your Versa turned on? This occurs every time you setup your Versa or happened once? In the meantime I receive your answers, please uninstall the Fitbit app, reboot your mobile device and reinstall it again and let me know how it goes.

 

Keep me posted.

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