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Text nessages

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I have an Android phone. I get call notification on my surge after I've missed the call and I get no text message notification. Any idea how to fix this?
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@Nurserhine It's great to see you in the Community! Seems odd that your Fitbit tracker is not getting text notifications. Make sure that your phone has the most recent app version installed by going to the app store and search for the Fitbit app. If it tells you that it's already installed, try turning off the text and call notifications, after this turn off your phone and turn it back on. Once this has been done, open the app, turn on the notifications again and check out if the issue gets fixed.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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The solution you suggested didn't work. Any other ideas?
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@Nurserhine I would like to know if your phone is connected to other Bluetooth devices since this could affect the connectivity between your tracker and phone. If not connected to other BT devices, try setting up your tracker as a new devices and enable the notifications again.

 

Let me know how it goes my friend! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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