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The app closes after selecting number of days to monitor mindfulness

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I wanted to try the Mindfulness section on my fitbit homepage on my phone app.

I got as far as selecting the number of days a week I wanted to monitor my mindfulness.. then after that when I select the Mindfulness option the app totally closes down and disappear off my screen. My Ionic software is up-to-date for the device and I'm not a Premium member.

Any ideas on how to correct this issue? TIA

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @SallyInOz.

 

I appreciate your participation in the Forums and sharing that the app closes when you try to select the number of days to monitor mindfulness. Thank you for providing the additional details, I am here to help. I recommend trying the following:

 

  1. Log out of the app.
  2. Force stop the Fitbit app on your phone: Settings > Applications > find the Fitbit app > select it > select Force stop.
  3. Restart your phone. 
  4. Log into the Fitbit app and check if the issue persists.

By the way, I've moved your post to Android App board so we can keep our forums organized.

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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