The sleep tile is no longer on my Fitbit app

[Deniseb1957]

I have tries restarting my fitbit app, fitbit, and phone, the sleep app is nowhere to be found.  This is the main reason I have a fitbit.  

Versa 3

Moderator Edit: Clarified subject

[Guy_]

Hi @Deniseb1957 - if you mean you don't see the Sleep tile in the Fitbit App, logout and login of the app and click Edit in the right corner with the green popup. Then you can add any missing tiles or goals and rearrange then click Done and sync the watch. The missing tiles may be at the bottom or you may need to click Discover and at the bottom Health & Fitness Stats to find them for sure.

[Deniseb1957]

I’ve logged 3x, uninstalled and reinstalled several times, rebooted phone 2x. No sleep app

Sent from my iPad

[Deniseb1957]

I found it under discover.  I tap open and it does nothing.  Won’t allow me to open it

[Deniseb1957]

The problem is, it doesn’t say which Fitbit I have.  Not all fitbits have the sleep monitor.  Mine did until this morning 

[Guy_]

@Deniseb1957- in the Fitbit App when you click profile photo there should be a mention of which watch you have.

If it is absent or not properly attached and you had Sleep details before you may need to run the "+ Set up a Device" and replace to get it properly registered.

If that fails you can try removing the current device from Bluetooth and the Fitbit App and set it up again.

Of course you may still need to add the sleep tile.

If you are switching between devices the app may get confused when one has sleep and another doesn't.

Note: In Android you may also need to logout, swipe of the active window, clear the storage cache, force stop it and restart the phone if there is an issue with the app itself, reinstalling the app alone may not be sufficient.

[Deniseb1957]

I ‘set up a device’ and everything went back to normal. No data was lost. Don’t know why my Fitbit suddenly went bonkers.

Sent from my iPad