help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Time in Heart Rate Zone not showing in Exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-14-2023 06:52

‎02-14-2023 06:52

I have a Google Pixel Watch and the first week exercise calculated and showed the Heart Rate Zones properly. 

working.png

 

After that and ever since, the zones aren't calculated.

not working.png 

 

If you go into the exercise, it clearly shows that I'm hitting the different zones and my heart rate is calculating. The graph shows the different zones but it still says zero minutes in "peak, cardio, and fat burn" zone above. 

exercise summary.png 

 

Please help. 

 

Devices: Google Pixel Watch, Google Pixel 7

Fitbit Version 3.75

Best Answer
Labels:
3 REPLIES 3

‎02-14-2023 10:43

‎02-14-2023 10:43

Hello @keen153 and welcome to the Community.  I'm moving your post to the Android app forum, a better fit for your issue.

Community Council Member

Laurie | Maryland, USA

Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎02-14-2023 11:41

‎02-14-2023 11:41

@keen153 this issue has been reported multiple times here by Pixel Watch users so you can search the forum but I can't recall any solution to it 

Best Answer
0 Votes

‎05-17-2023 07:54

‎05-17-2023 07:54

I'm also having this issue, I'm hitting Zones but it's reporting 100% below zones 😕

Best Answer
0 Votes