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Time won't Sync With Charge 3

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‎05-26-2019 07:02 - last edited on ‎05-27-2019 05:16 by Fitbit Moderator

‎05-26-2019 07:02 - last edited on ‎05-27-2019 05:16 by Fitbit Moderator

Samsung Galaxy 10e won't sync time to Fitbit Charge 3.  Shows sync in progress and sync complete,  but data not updated...  

 

 

Moderator edit: Clarified subject

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‎05-27-2019 05:15

‎05-27-2019 05:15

Welcome to the  Forums @RNoel48.

 

Let me help you figure out what is going on with the Charge 3 and the time on the Fitbit. 

 

Depending on the settings, the Charge 3 should either sync the time on the phone or should update to a timezone that is set to your account. My recommendation in this case would be to try to manually set the timezone on  your account. You can click here to find the instructions on how to do it.

 

Let me know if there are any other questions I can help you out with.

Lanuza | Community Moderator

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