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Today's food logged as yesterday's

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‎10-08-2020 00:33 - last edited on ‎10-13-2020 15:19 by Fitbit Moderator

‎10-08-2020 00:33 - last edited on ‎10-13-2020 15:19 by Fitbit Moderator

I just bought the Versa 3 and I am trying to log my food intake in the app but it is giving me a lot of trouble as if I log in my dinner on todays date it will automatically transfer that meal on yesterdays dinner log.

 

Samsung S9+

 

The time codes are correct on my phone and on the fit bit app.

 

Anyone encountered this issue and knows how to fix it ?

 

TIA

 

 

Moderator Edit: Clarified subject

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‎10-13-2020 15:18 - edited ‎10-11-2023 03:18

‎10-13-2020 15:18 - edited ‎10-11-2023 03:18

Hi there @AxelFarrugia, welcome to the Community Forums. Thanks for bringing this to my attention and the details that were shared in your post, I understand where your concern is coming from. I'll be glad to help you.

When was the first time you experienced this inconvenience and how many times since then? This is affecting food logs only or when you log an activity or sleep too? If you haven't already done so, please try the following steps:

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

I've moved your post to the Android app for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎10-13-2020 15:18 - edited ‎10-11-2023 03:18

‎10-13-2020 15:18 - edited ‎10-11-2023 03:18

Hi there @AxelFarrugia, welcome to the Community Forums. Thanks for bringing this to my attention and the details that were shared in your post, I understand where your concern is coming from. I'll be glad to help you.

When was the first time you experienced this inconvenience and how many times since then? This is affecting food logs only or when you log an activity or sleep too? If you haven't already done so, please try the following steps:

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

I've moved your post to the Android app for organization purposes. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes