06-30-2025 17:55
06-30-2025 17:55
Hi there - See below.
If I total up my hourly steps per the app below, it is 8,267. As you can see, the app says my total is 11,082. Where are the additional 2,815 steps coming from? I can tell the 8267 is accurate.
07-03-2025 11:26
07-03-2025 11:26
Hello @abrix
By any chance, do you have your phone as a connected device to your Fitbit app? To check:
If this is the case for you, you can tap on the Phone tile and tap on Disconnect device on the page that opens. Follow the prompts to remove your phone as a connected device. Doing this will not disconnect the Fitbit app from your phone.
Please let us know if this helped you.
Rieko | N California USA MBG PE
07-03-2025 12:02
07-03-2025 12:02
07-05-2025 13:27
07-05-2025 13:27
Hello @abrix
Thanks for confirming that you don't have your phone as a Connected device.
By any chance, do you have any other health apps connected to your Fitbit app? I recall seeing some users reporting that they see additional steps when another health app syncs/connects to their Fitbit app. Apparently, their Fitbit app is adding steps from those other health apps.
Rieko | N California USA MBG PE
07-05-2025 16:11
07-05-2025 16:11