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Took away the ability to see what time and for how long you were awake at n

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‎03-29-2017 16:08

‎03-29-2017 16:08

Why would you take away one of the features that so many people use? I purchased the fitbit charge hr because of the function that showed what times and for how long I was awake at night. I have been using this feature for the last year and now suddenly it's just gone. If it's not returned I will definitely not buy the new hr 2 because there will be no reason to since it has been removed from there as well. Taking something away that you had is NOT an upgrade to the programing.

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7 REPLIES 7

‎03-31-2017 18:20

‎03-31-2017 18:20

Agreed, for people who are looking for tracking over all health this is an important function! This update was definitely a downgrade, I own 3 fitbits, if not fixed or returned to its previous state I will be researching and purchasing a different health tracking system. 

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‎03-31-2017 21:31

‎03-31-2017 21:31

Unless I'm looking at the wrong thing, I BELIEVE all that information is still accessible on the website.  Maybe they will bring it back to the app - there are several threads in the community forums regarding this. 

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‎04-01-2017 07:41

‎04-01-2017 07:41

I totally agree. I would like this feature reinstated on ghetto app. 

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‎04-01-2017 20:32

In response to SunsetRunner

‎04-01-2017 20:32

You are correct it is, but I do not take my laptop to my doctors, yet I always have my cell. Sleep patterns and stages are pertinent information to share with your doctor, if you have a doctor that is actually concerned with your overall wellness.

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‎04-01-2017 22:18

In response to SunsetRunner

‎04-01-2017 22:18

The sleep bit is still there but when you drill down it used to Llowes you to identify the exact time you were restless. This bit is no longer available and is what I regularly looked at.

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‎04-01-2017 23:27

‎04-01-2017 23:27

I totally agree. This was the main function I used. I need a sleep tracker so will have to look elsewhere.  Very disappointing Fitbit - can you explain why you've done this?  It's not convenient to use a laptop, especially when one has just woken up and rushing around to get ready for work. And as another user has already said, who takes a laptop to their doctor? 

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‎04-02-2017 12:32 - edited ‎04-02-2017 14:18

In response to DottyDora

‎04-02-2017 12:32 - edited ‎04-02-2017 14:18

Hello everyone! 

 

I definitely see where you all are coming from. Being able to get the specifics on the times is certainly very helpful whenever you're trying to get more insight into your sleep habits. 

 

I located a suggestion that mentions having the ability to have both views available. Perhaps you could vote for it or comment on it to show your support.

 

Hope to see you around! 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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