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Tracker not syncing after update

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‎03-15-2017 07:35 - last edited on ‎03-16-2017 05:43 by Moderator Alum

‎03-15-2017 07:35 - last edited on ‎03-16-2017 05:43 by Moderator Alum

Nothing works now since the new dashboard updated! Cannot sync, can't enter calories in,etc.

 

Moderator edit: Subject for clarity

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2 REPLIES 2

‎03-15-2017 09:05

‎03-15-2017 09:05

@AZ.Babe, did you shut down your phone and restart it after you updated the Fitbit app?

Best Answer

‎03-16-2017 05:44

‎03-16-2017 05:44

Welcome to the Forums @AZ.Babe and @USAF-Larry thanks for stopping by.

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync properly.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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