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Trophy

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‎06-06-2016 10:06

‎06-06-2016 10:06

The trophies I have won are not showing up under the trophy tab. I have a galaxy note 5.
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‎06-10-2016 05:45

‎06-10-2016 05:45

Welcome to the Fitbit Forums @Junelld! Could you tell me if you get the notifications that you won those throphies? Which throphies are you not seeing? Which it's v2.26 (2182984). If you are unsure how to check out this you only need to enter in the Fitbit app in your Android device, tap on the 3 horizontal lines at the left upper corner, then tap on "Help". Once you get there you will see the current version of the Fitbit app that your device is running. If it's not the latest you can follow @MarreFitbit's instruction in this post to get the most recent version of the app.

 

Let me know how it goes.

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‎06-13-2016 13:22

In response to SunsetRunner

‎06-13-2016 13:22

Looks like I am having the same trouble as a lot of other folks. My existing Personal Best trophies (e.g., Goal Day + Weekend Warrior) do not update, nor does my "trophy case" ever show my having beaten my workweek record, or hit my goal all 5 days (each of which I did last week). Is there a fix? Pretty sure that I have the latest version of Fitbit app installed on my Samsung. 

 

JT

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‎06-13-2016 13:50

In response to jamestodd

‎06-13-2016 13:50

Glad to here I'm not the only one, my app is updated also. Hopefully they
will fix soon
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‎06-20-2016 04:58

In response to jamestodd

‎06-20-2016 04:58

Hi there @Junelld and welcome to the Fitbit Community @jamestodd! This issue has about not getting Goal Day badge has been fixed. If you completed the Fitbit Goal Day challenge on May 21st, you should see your badge.

 

I wish you an excellent week.

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‎06-20-2016 09:23

In response to SunsetRunner

‎06-20-2016 09:23

Partially fixed (thank you). Personal records trophies not updated (e.g.,
Personal Best Goal Day not updated, no Personal Best Workweek Hustle even
though earned multiple times).
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