12-26-2018 13:56
12-26-2018 13:56
Hi there,
I have my Fitbit for 2 months now, no trouble at all with recording sleep (save one time the strap was too loose) , now it did not track for 6 days in a row since the update! 😞
Also trouble recording my 250steps an hour (on the wrist fine, in the app it appears as if I sat on my **ahem** all day). I also think my calories don't track right (as I didn't change my activities but calories lower by 30-40% all of a sudden!)
It also doesn't automatically register training /activities anymore.
I updated my firmware (and app) somewhere last week and also my Samsung s8. I think it might be related to the latter - but could also be the Fitbit update.
What do I do?? I'm really bummed out that my sleep and training isn't registering...
Ps: hartrate registers fine on my wrist but I'm not sure about the heart rate statistics in the app. Should you be able to see a +5min peak of >158 , or could that flatten out to below 128 in the app statistics?
Hope you can help me out!
12-26-2018 13:59
12-26-2018 13:59
Ps: I have a Fitbit Charge 3 wrist watch 🙂