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Trouble after update Samsung s8

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Hi there,

 

I have my Fitbit for 2 months now, no trouble at all with recording sleep (save one time the strap was too loose) , now it did not track for 6 days in a row since the update! 😞

 

Also trouble recording my 250steps an hour (on the wrist fine, in the app it appears as if I sat on my **ahem** all day). I also think my calories don't track right (as I didn't change my activities but calories lower by 30-40% all of a sudden!)

 

It also doesn't automatically register training /activities anymore.

 

I updated my firmware (and app) somewhere last week and also my Samsung s8. I think it might be related to the latter - but could also be the Fitbit update.

 

What do I do?? I'm really bummed out that my sleep and training isn't registering... 

 

Ps: hartrate registers fine on my wrist  but I'm not sure about the heart rate statistics in the app. Should you be able to see a +5min peak of >158 , or could that flatten out to below 128 in the app statistics?

 

Hope you can help me out! 

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Ps: I have a Fitbit Charge 3 wrist watch 🙂

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