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Trouble getting set up

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‎01-03-2017 20:29

‎01-03-2017 20:29

 Trying to bluetooth to my phone. I charged it so wen i searching n hold side button it wants to just start a stop watch and wont hook up. If i plug it in it flashes whem i hold it to sync yet nothing pops up on my fit bit app.

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‎01-04-2017 07:05

‎01-04-2017 07:05

@MrDeMars101, have you followed the instructions in the Holiday Setup Guide to set up your device?

 

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‎01-04-2017 07:07

In response to USAF-Larry

‎01-04-2017 07:07

Yes i downloaded app n says to hit the search n hold the button on sife for
3 seconds n nothing
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‎01-04-2017 07:14

In response to MrDeMars101

‎01-04-2017 07:14

@MrDeMars101, if you are seeing the Restart Logo and Firmware number when you press & hold the button, it is still on the charger, and when you remove it from the charger it will restart.  If it is not on the charger and the app says to press & hold the button for 3 seconds, it should display the 4 digits you need to pair the Bluetooth. If you don't get those numbers, it has not connected to Bluetooth. Check to make sure you have Location Services enabled on your phone.

 

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