help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trouble logging in

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-31-2017 11:26

‎05-31-2017 11:26

Hi I'm having trouble logging in it's just saying invalid password spoke on live chat to fitbit they kept trying to say they had sent email to reset password but didn't receive any I know my email is right as I have received email from them before  can anyone help x

Best Answer
0 Votes
1 REPLY 1

‎06-03-2017 06:47 - edited ‎06-03-2017 06:52

‎06-03-2017 06:47 - edited ‎06-03-2017 06:52

Hey there @Lin58, it's nice to see you around the forums! I recommend force stopping the app from the "Applications Manager" in your phone settings and then opening it back up and giving it another try. Hope that helps. Smiley Very Happy

 

PS: I moved your post to the Android Board as there are more chances for you to get an answer here to your inquiry!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes