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Two flex using same email

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‎07-07-2016 14:07

‎07-07-2016 14:07

I am now using my 3rd flex. I have had issues with the other 2 so this is another replacement. How do I link it to the email I have already used for my first flex? When j try to set up the new one, it says I have already got an account using that email. I don't want to set up a new email just for this flex
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‎07-07-2016 14:10

‎07-07-2016 14:10

@Bellatot,

 

Welcome to the community!

 

Why not just log in to the existing account and pair your new Flex?

Frank | Washington, USA

Fitbit One, Ionic, Charge 2, Alta HR, Blaze, Surge, Flex, Flex 2, Zip, Ultra, Flyer, Aria, Aria 2 - Windows 10, Windows Phone

Take a look at the Fitbit help site for further assistance and information.

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‎08-18-2016 08:57

‎08-18-2016 08:57

Hey there @Bellatot! As @PureEvil mentioned, log into your first Flex account and then follow the steps to set up a replacement. 

 

I noticed that you are new in the Community, welcome! I encourage you to join us at Discussions board, there you can share your story, find some fitness tips, recipes and more! Give it a look!  

 

Thanks for your help @PureEvil! 

 

Happy stepping! Woman Wink

Retired ModeratorCindy | Community Moderator

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