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Unabke to receive message alerts on charge 2 from Samsung J3

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‎02-19-2018 04:19

‎02-19-2018 04:19

My charge 2 is not receiving message alerts from my Samsung j3. Any ideas to help? 

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‎02-19-2018 04:36

‎02-19-2018 04:36

Have you checked that the Charge 2 is not in "do not disturb" mode? This is turned on / off by pressing and holding the button on the fitbit.

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‎02-19-2018 05:18

In response to SteveH

‎02-19-2018 05:18

Checked that thanks. The notifications are on.

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