help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to add Widget after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-03-2020 13:02 - last edited on ‎04-26-2020 11:55 by Fitbit Moderator

‎04-03-2020 13:02 - last edited on ‎04-26-2020 11:55 by Fitbit Moderator

I have a samsung note and have always had the fitbit widget on my home screen to see my steps.  With this last update, I had to uninstall and reinstall due to the syncing issues everyone is having.  I went to put the widget back on my home screen and there are no fitbit widgets available.  Is that just me or did they really get rid of these?

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎04-26-2020 11:54

‎04-26-2020 11:54

Hi @michellenp, it's nice to see you again participating here in the Community Forums! Sorry for the delay in responding.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please specify which Samsung Galaxy Note are you using? Is the Android version up to date? If you haven't already done so, I recommend you to check the information that's specified on: How do I add a Fitbit widget to my Android phone? and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

Best Answer
0 Votes