Unable to connect to health connect

[Dvjj]

Hi I just got a Fitbit Inspire 3 and am trying to connect to health connect, however it constantly says I refused permissions and when I try to allow

Seems like you rejected Health Connect permissions before. To turn them back on go to the app permissions and allow Fitbit Access >>

Open Settings 

Not allowed access only listed is Fitbit, so I tap on Fitbit >>then Set up>>I agree and it takes me back to 

Seems like you rejected Health Connect permissions before. To turn them back on go to the app permissions and allow Fitbit Access

I am in a loop!! I cannot get out

Please help

[Dvjj]

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@MikLSP wrote:

No change here, still the same endless loop.

Maybe there is an update rolling out?

My Fitbit app is currently on v4.19

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OOo where do I find out my version number? (Sure I could find out online but as you are here 😉 )

[Emma2210]

I'm having the same issue

[MikLSP]

On Android, just hold on the Fitbit app icon and then press the (i) to open App Info. Scroll to the bottom and you should see a version number.

Or in the app itself, press on your profile pic > Fitbit Settings > Help > App Version 👍

[Dvjj]

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@MikLSP wrote:

On Android, just hold on the Fitbit app icon and then press the (i) to open App Info. Scroll to the bottom and you should see a version number.

Or in the app itself, press on your profile pic > Fitbit Settings > Help > App Version 👍

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Thanks, I am also on v4.19

[MikLSP]

My Fitbit app just updated to v4.20.1 and the Health Connect permissions are now working 😊👍

[Dvjj]

Thanks for the heads up!! I actually connected to my Samsung Tab successfully yesterday so killed the connection with my phone until resolved, now its resolved 🙂