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Unable to delete "other sleep"

I am unable to delete "other sleep" via clicking the 3 dots > delete sleep > delete. I get the following error:

Something went wrong.Try again.

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7 REPLIES 7

@jwiz2   You are describing an app issue.  Do you use an Android or iPhone? 

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Android 

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@jwiz2   I moved your post to the Android app forum, a better fit for your issue.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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Hello @jwiz2 

Were you able to delete your "other sleep" in the Fitbit app?

Rieko | N California USA MBG PE

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I kept clicking "delete" and the 'Something went wrong. Try again' message kept popping up. I eventually quit trying and checked back later and the sleep was deleted. So yes, ultimately but clearly something isn't working correctly.

Thanks for following up.

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Hello @jwiz2 

Thanks for letting us know that the "other sleep" was finally deleted in your app. 

Based on some recent posts I read, it seems there might have been a temporary issue on the Fitbit side that prevented the sleep from being deleted. Now that the issue was fixed, the sleep log was properly deleted. 

Please let us know if this problem appears again so that we can follow up. 

Rieko | N California USA MBG PE

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Will do. Thanks.

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