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Unable to edit sleep record - Start time broken

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‎09-01-2020 09:44 - last edited on ‎09-01-2020 17:28 by Fitbit Moderator

‎09-01-2020 09:44 - last edited on ‎09-01-2020 17:28 by Fitbit Moderator

It constantly brings up end time edit instead of allowing start time edit.

 

Moderator Edit: Clarified subject

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‎09-01-2020 17:28

‎09-01-2020 17:28

Hi @Robbr25, welcome to the Community Forums!

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Looking forward to your reply.

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‎09-01-2020 17:43

In response to RicardoFitbit

‎09-01-2020 17:43

Samsung S9+
First time bug appeared 8/31/2020 (but I don't have to fix the start
time often, it has just been late figuring out that I have fallen asleep
recently and been missing around 45 min/1 hour, partially because I have
waken up after the short period of sleep)
And again appeared today.
It also seems to happen when you try to add sleep manually.

Thx,
Rob
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