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Unable to find Fitbit app in Play Store

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‎10-03-2021 23:48 - last edited on ‎10-04-2021 10:17 by Fitbit Moderator

‎10-03-2021 23:48 - last edited on ‎10-04-2021 10:17 by Fitbit Moderator

i can t find the fitbit app in the playstore?

 

Moderator Edit: Clarified subject

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‎10-04-2021 01:03

‎10-04-2021 01:03

Could it be that your phone is running an old version of the OS. Fitbit only supports iOS 13 and Android 8 or later. See: https://www.fitbit.com/global/us/technology/compatible-devices

 

For older devices the app will continue to work but if you delete the app you cannot reinstall it.

 

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2 REPLIES 2

‎10-04-2021 01:03

‎10-04-2021 01:03

Could it be that your phone is running an old version of the OS. Fitbit only supports iOS 13 and Android 8 or later. See: https://www.fitbit.com/global/us/technology/compatible-devices

 

For older devices the app will continue to work but if you delete the app you cannot reinstall it.

 

Best Answer

‎10-04-2021 11:33

In response to SteveH

‎10-04-2021 11:33

Welcome to the Community, @okkipokki and thanks @SteveH for the information provided.

 

@okkipokki As @SteveH mentioned above, if your phone is running an older version of Android, you won't find the Fitbit app in the Play Store. I recommend you to check if your phone/tablet can be updated to at least Android 8 by going to your phone's Settings and look for system updates.

 

See you around.

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