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Unable to log in or make an account with Samsung S7 Edge

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‎03-20-2018 15:34

‎03-20-2018 15:34

Hello, 

 

I have tried uninstalling / clearing app cache etc several times but am unable to login with my s7 Edge. 

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‎03-20-2018 15:45

‎03-20-2018 15:45

Hi, @Tony85! Do you already have an account? If not, I saw someone post that they were able to create an account via the web and log on to the app using the account they already created. If you already do, I would suggest getting in touch with Fitbit Support. I also have an S7 and haven't had any issues being already logged in, but I've seen several others who have been having trouble logging in.

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