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Unable to pair the fitbit versa 2 to my S8

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‎03-29-2020 08:01

‎03-29-2020 08:01

Trying to set up my new Fitbit versa 2 to my phone. 

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2 REPLIES 2

‎03-30-2020 00:34

‎03-30-2020 00:34

How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the Fitbit app rather than the phone's Bluetooth settings. Is this the setup process you are following?

 

Help article: How do I set up my tracker?

 

At what point are you having problems?

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‎03-30-2020 16:58

In response to SteveH

‎03-30-2020 16:58

At what step does the fail occur and do you get any error message? 

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