help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to post pictures

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-29-2021 13:18

‎04-29-2021 13:18

Is anyone else unable to upload pictures to the community feed. I have an Android A21. I've tried everything. Uninstall-Install, cleaning the cache, force quiting the app and still nothing. Any help is appreciated!

Best Answer
0 Votes
2 REPLIES 2

‎05-04-2021 18:13

‎05-04-2021 18:13

@I_r Welcome to the Fitbit Community. Thanks for the troubleshooting performed prior to posting. 

 

Fitbit community features are a great way to connect with other Fitbit users, but at this time we’re only able to offer these features to customers with a device connected to their Fitbit account or to customers with a Premium subscription. If you want to post to community groups, comment on or cheer posts, or send friend requests, please connect a Fitbit device to your account.

 

If you have a Fitbit device paired to your account but you're still unable to post picture, let me know if you're getting any error message when trying to post it. 

 

Hope this helps. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎06-12-2023 13:37

In response to SilviaFitbit

‎06-12-2023 13:37

@SilviaFitbit Hi Silvia, my tracker and scale are paired to my account, I get no errors yet posting a picture does NOT appear in the forums? Thank you

Best Answer
0 Votes