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Unable to receive notifications on Huawei P30

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Since my tracker was updated recently I cannot receive notifications on my Huawei P30. I am very annoyed. The same happen with the previous update and I have no Idea how it was fixed. I went through the trouble shooting guides on previous posts. 

 

Moderator Edit: Clarified subject

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@IngridWB7 It's nice to see you in the Fitbit Community. I appreciate the troubleshooting tried prior to posting. 

I see where your disappointment is coming from. I'd like you to confirm that you tried this troubleshooting to get notifications working on your phone. 

If after this, you're still not receiving notifications please let me know the Fitbit device model that you have. 

Let me know how it goes. 

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@SilviaFitbit thanks for your reply. Can you resend the link.

 

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@IngridWB7 Thank you for getting back. The link has been updated on the post, please try the troubleshooting and let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Thank you @SilviaFitbit. I went through all the trouble shooting tips. Most of my settings were correct. But I removed extra Bluetooth devices from my phone as suggested and I now receive notifications again.

Thanx for your assistance! 

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@IngridWB7 Thank you for getting back. I'm glad to hear that after you removed the extra Bluetooth devices from your phone, your notifications started working. 

Have a great week. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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