11-13-2020
20:37
- last edited on
11-14-2020
13:55
by
SilviaFitbit
11-13-2020
20:37
- last edited on
11-14-2020
13:55
by
SilviaFitbit
Since my tracker was updated recently I cannot receive notifications on my Huawei P30. I am very annoyed. The same happen with the previous update and I have no Idea how it was fixed. I went through the trouble shooting guides on previous posts.
Moderator Edit: Clarified subject
Best Answer
11-14-2020
13:59
- last edited on
11-02-2024
11:58
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
11-14-2020
13:59
- last edited on
11-02-2024
11:58
by
MarreFitbit
@IngridWB7 It's nice to see you in the Fitbit Community. I appreciate the troubleshooting tried prior to posting.
I see where your disappointment is coming from. I'd like you to confirm that you tried this troubleshooting to get notifications working on your phone.
If after this, you're still not receiving notifications please let me know the Fitbit device model that you have.
Let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@IngridWB7 Thank you for getting back. The link has been updated on the post, please try the troubleshooting and let me know how it goes.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best AnswerThank you @SilviaFitbit. I went through all the trouble shooting tips. Most of my settings were correct. But I removed extra Bluetooth devices from my phone as suggested and I now receive notifications again.
Thanx for your assistance!
12-01-2020
09:56
- last edited on
11-02-2024
11:58
by
MarreFitbit
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-01-2020
09:56
- last edited on
11-02-2024
11:58
by
MarreFitbit
@IngridWB7 Thank you for getting back. I'm glad to hear that after you removed the extra Bluetooth devices from your phone, your notifications started working.
Have a great week.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer