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Unable to see my sleeptime on the Fitbit App

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‎03-13-2021 01:53 - last edited on ‎03-13-2021 06:23 by Fitbit Moderator

‎03-13-2021 01:53 - last edited on ‎03-13-2021 06:23 by Fitbit Moderator

My watch shows my sleeping time, but my phone will not show it? Even when its just sync/updated?

 

What do I do? Or do wrong?

 

Help me please

 

Moderator edit: subject for clarity

 

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‎03-13-2021 06:21 - last edited on ‎08-16-2024 06:38 by Fitbit Moderator

‎03-13-2021 06:21 - last edited on ‎08-16-2024 06:38 by Fitbit Moderator

Hello @Saxo, welcome to the community forums! 

Please make sure that the Sleep tile hasn't been hidden on your Fitbit App. If so, please do the following: 

1. On the Today tab , tap Edit.
2. To add a stat tile, swipe down and find the stat you want to add > tap Add. To hide a stat tile, tap the X icon on the stat you want to remove.
3. Tap Done.

If that is not the case, I suggest you to perform the following troubleshooting steps: 

1. Force quit restart the Fitbit App on your mobile device. 
2. Reboot your mobile device. 
3. Restart Bluetooth. Turn it off for 10 seconds and then turn it on. 
4. Log out and back into the App one more time. 

On a side note, I've move your post to another board to keep our forums organized. 

Hope this helps! 

Wilson M. | Community Moderator, Fitbit.
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