Update killed sleep score and health metrics

[cobbjohn]

A February 13th 2022 update seems to have caused my Android Fitbit app to stop giving me a sleep score or general health metric data. Beginning on that date the app just reports "no data".  And my sleep data just has the blue bar with little red lines going up and down that show when I stirred.  Any suggestions on how to resolve? I've already uninstalled and reinstalled the Android app and rebooted my watch.

1 Vote

[Rich_Laue]

Hi @cobbjohn are you saying that you are only getting simple sleep? When you tap on a night in question. Under the simply sleep graph, do you see a message? 

Fitbit needs 3 hours of sleep, and a consistent heart rate reading. 

 

[RajKartikey]

Any suggestions here? I am using versa 2 and same problem exists for me. Given that I have logged sleep for 3 nights. I am not getting sleep score neither my health dashboard is getting updated. Tried both restarting the watch and reinstall app