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Updated sense, Now it won't connect to my Galaxy 21Ultra

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‎11-07-2021 14:02 - last edited on ‎11-07-2021 17:56 by Fitbit Moderator

‎11-07-2021 14:02 - last edited on ‎11-07-2021 17:56 by Fitbit Moderator

  • Updated Sense, now it does not connect to my Galazy 21Ultra. How do I fix this? 

Moderator edit:  updated subject for clarity

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‎11-07-2021 17:58 - last edited on ‎06-24-2024 08:06 by Fitbit Moderator

‎11-07-2021 17:58 - last edited on ‎06-24-2024 08:06 by Fitbit Moderator

@Tealady69 Nice to see you around . Thank you for your message and information. 

Please check that the energy saving mode and the do not disturb option (mute) are switched off on the phone. 

Verify that you have the latest Fitbit app installed.

Make sure that no other Bluetooth device is connected to the phone or nearby. (Headphones, keyboards, etc.)

Also please have a look at this: Why won't my Fitbit device sync?

Hope this helps. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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