Since my app was updated nothing works now, I didn't update it, it updated on its own. Can't get messages now, can't see phone calls coming through & it just keeps spinning saying syncing. I have other fitbit friends with the same issues since updating so I think this issue needs to be addressed and fixed.
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Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@SunsetRunner, two different suggestions on this: 1) Turn off Automatic Update for the Fitbit app so that you have to manually update it; and 2) If you have not already done so, restart your Andriod phone - after the Fitbit app is updated, it normally sends a notice to the screen requesting you restart your phone, and than normally fixes those problems.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
@SunsetRunner, two different suggestions on this: 1) Turn off Automatic Update for the Fitbit app so that you have to manually update it; and 2) If you have not already done so, restart your Andriod phone - after the Fitbit app is updated, it normally sends a notice to the screen requesting you restart your phone, and than normally fixes those problems.
Best Answer