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Using Mobile to Track

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‎10-08-2017 00:05

‎10-08-2017 00:05

I switched over to an S7 from an iPhone 6. I noticed that I can't add my mobile as a device to track steps. I loved that feature with my iPhone, so if I didn't have my Fitbit with me it would track using the phone during that time instead.

 

Why isn't it available on the S7? The phone has the sensors to do it. 

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‎10-09-2017 09:59

‎10-09-2017 09:59

Hello @SunsetRunner, good to see you again! Despite your phone is compatible in general with the Fitbit tracker and app. The MobileTrack feature is different from this and only a few phones are able to support this feature.

 

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In this case the S7 so far does not have the requirements to enable on the app this feature for you to use instead of a tracker when you are not wearing it.

 

Hope this helps and let me know if you have additional questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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