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Versa 2 isn't showing my whole data after my walk

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‎09-21-2023 13:07 - last edited on ‎09-23-2023 04:18 by Fitbit Moderator

‎09-21-2023 13:07 - last edited on ‎09-23-2023 04:18 by Fitbit Moderator

Versa 2 not displaying all time distance and steps

Moderator Edit: Clarified subject

Best Answer
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2 REPLIES 2

‎09-23-2023 04:21

‎09-23-2023 04:21

Hi there, @srb9900. Welcome to the Fitbit Community Forums.

To better assist you, would you mind sharing with me where the data is missing? Is your Fitbit app not showing the whole data or is it your Versa 2? Have you tried syncing your Fitbit device in order for it to transfer all your data? 

Nevertheless, I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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‎09-29-2023 08:07

In response to MarreFitbit

‎09-29-2023 08:07

It was on the app! It was the first day from of the switch. I walked over
an hour .The app said 34 min ? But my total steps were correct. I usually
have two walks and only one showed up.
Best Answer