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Versa 2 stopped getting messages

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‎08-05-2021 10:56

‎08-05-2021 10:56

Versa 2 was working fine and recently my text messages stopped coming through. I've uninstalled Fitbit and reinstalled, turned phone and Versa 2 off and on. Still no luck. Versa 2 is connected to Bluetooth and my phone will ring on my watch but won't send texts to it. 

Any other suggestions?

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1 REPLY 1

‎08-06-2021 12:40

‎08-06-2021 12:40

@ColoradoPW Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

I appreciate the troubleshooting performed prior to posting. I'd like you to make sure you followed this procedure to set text notifications. Also, you could try force quitting the app, reset Bluetooth, restart your Versa, refresh notifications and set them up again. Full instructions can be found here.

 

If you're still experiencing difficulties, let me know the phone model and OS installed?

 

Hope this helps. 

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