04-18-2021 10:04
04-18-2021 10:04
My versa 2 hasn't synced since yesterday. I uninstalled the app and re-installed. Unpaired it with my bluetooth and removed it from my app. Now I'm trying to reset it up and the watch won't even come up on my phones Bluetooth. Any help would be appreciated.
04-18-2021 12:52
04-18-2021 12:52
Been having the same problem for 2 days.😡😡
04-18-2021 12:56
04-18-2021 12:56
I've spent the last 3 hours going back and forth with ftbit support. Done every single troubleshoot multiple times. No luck. At least I'm not alone, I guess. 🤷:female_sign:
04-18-2021 20:48 - edited 04-18-2021 20:52
04-18-2021 20:48 - edited 04-18-2021 20:52
@JustineI the worse thing a user can do, with a sync issue, is to tell fitbit.com that they do not want to use their tracker. The problem is in the phone.or tracker, not with Fitbit.com.
I would try the sync tips, once, once the sync issue is fixed we can setup the tracker.
@msbettyboop57 what is the issue, saying the same doesn't tell us much.
04-18-2021 20:57
04-18-2021 20:57
Thing is,, I never changed any of settings. I've had the tracker on this whole time. I ended up having to go back to factory settings and had to wait a good 6 hours for my phone / Bluetooth to finally find my versa 2. Seems to be fixed for now.